How much is shipping?
We offer FREE FedEx Express delivery worldwide for all orders over $70.
For orders under $70, delivery will cost $6.90 with standard shipping or $14.90 with express shipping.
How long will my order take?
Most of our items are made to order to reduce industrial waste and environmental impact, and have an average time of approximately 2 weeks from order placement to delivery. These items usually take around 5-8 days to manufacture and dispatch and 3-5 days (express) or 8-10 days (standard) to arrive.
For some exceptions only, we have products already in stock and they are ready to be shipped usually in 1 day from our warehouse and the delivery time is around 3-5 days (express) or 8-10 days (standard).
For custom-sized products, the processing time is the same as for made-to-order items. Fill out the form to request your custom order or contact us directly.
The return of our products is accepted within 7 days of receipt and provided that the product is in the same state in which it was delivered.
There are various reasons why products can be returned. You must take into account that there are some CONDITIONS that should be met or taken into consideration depending on the return method.
- If the product arrives damaged or not as described we will accept returns with proof, in this case we will offer a return shipping label.
- If the product does not satisfy you for some reason, the return is available, you will be responsible for paying for your own shipping costs for returning your item.
To start a return, you can contact us at email@example.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at firstname.lastname@example.org.